Frequently Asked Questions

I've never heard of Compass Group Ireland before. How long have you been in operation?

Compass Group Ireland has been operating from Dublin since the 1980's. We are part of the largest food and support services company in the world and operate globally in an exciting array of counries worldwide.

Compass Group is involved in so many sectors and through so many operating companies, it can be a bit confusing. What is the organisational structure?

Compass Group Ireland's business is organised into three main sectors:

  • Eurest: workplace dining and support services
  • MCS: workplace dining, hospitality and business services
  • Specialist markets:
    • Education
    • Healthcare
    • Government and Defence
    • Senior Living
    • Sports and leisure

 

How do Compass Group's food offers differ from their competitors?

Compass Group provides the widest portfolio of foodservice solutions in the world. We offer a range of our own developed food offers as well as a range of high street brands such as Costa Coffee. Our talented executive chefs can create a range of bespoke solutions or you can choose from our Core Concepts food programme, offering you a range of our own concepts.

This programme differs from those of our competitors in that it has been carefully developed to meet customer's needs. Using innovative products, systems and technology, we ensure that you receive the very best food offers in the market.

What is Compass Group's policy on healthy eating?

We know we have an enormous influence on what our customers choose to eat and drink. Health, good nutrition and encouraging a balanced approach to eating are at the heart of our business and our policies reflect this approach. Balanced Choices, our healthy eating programme, offers products and dishes that fit into a more health conscious lifestyle. It also offers more point-of-sale awareness that helps customers choose healthier options.

What is Compass Group's approach to animal welfare?

Compass Group Ireland & UK's animal welfare policy endorses the 'Five Freedoms' concept proposed by the Farm Animal Welfare Council (FAWC) as outlined by Council Directive 98/58/EC on the protection of animals kept for farming purposes. The five freedoms are:

  1. Freedom from hunger and thirst
  2. Freedom from discomfort
  3. Freedom from pain, injury or disease
  4. Freedom to express normal behavior
  5. Freedom from fear and distress.

What are Compass Group's views on ethical trading?

Compass Group Ireland is committed to ensuring that all of our dealings with suppliers - from the point of search and selection, through to supply and payment - are conducted in accordance with our guiding principles of responsible and ethical trading. These criteria are:

  • Employment is freely chosen
  • Freedom of association and the right to collective bargaining is respected
  • Working conditions are safe and hygienic
  • Child labour shall not be used
  • Living wages are paid
  • Working hours are not excessive
  • No discrimination is practised
  • No harsh or inhumane treatment is allowed

Our ethical good practice is promoted by positive selection of suppliers demonstrating the points noted above, and by the encouragement of best practice amongst all suppliers. We expect our suppliers to adopt a similar position with their supply base and to implement similar internal policies to those in Compass Group Ireland.

Providing food for the education sector has specific responsibilities. How can I be sure that the food provided to my pupils is healthy and nutritious?

We believe that developing a healthy diet and good eating habits early on will lay the foundations for future health. Compass supports the development and implementation of Nutritional Standards for school food. Schools have the flexibility to adapt our menus to suit the needs of all our customers.
Compass Group Ireland strives to use the highest quality, fresh food incorporating seasonal and regional produce where possible. We also work to minimise and eliminate, where possible, the use of additives and are continually working towards the removal of trans-fats from within our range of products.
Compass believes part of its role as a caterer is to assist in informing and encouraging customers to eat a more varied and balanced diet. This is achieved through education, information provision, promotional activities and focusing on a whole school approach.

What is Compass's policy on sourcing food regionally?

We are committed to Irish sourcing where seasonality, availability and quality allow. A significant portion of our food is already sourced from Ireland and we aim to buy more great quality Irish produce. Sourcing food regionally is important to us as a company because it helps us support Irish farmers as well as maintain a robust supply chain with complete traceability and supplier due diligence.

How do I contact Payroll?

E-mail: ROIpayrollservices@compass-group.co.uk

Phone: 0044 0845 602 5555

 

Address:

Compass Group

Payroll Services

24 Parklands Court

Great Park

Birmingham

B45 9PZ

UK

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