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Last week, I spoke about the importance of empathy in our approach to getting ‘back to business’. In this article, I’ll share my thoughts about the physical and technological changes I believe will be crucial to overcoming the challenges presented by Covid-19.

If you’re anything like me, you’re itching to get back to business. But first, complete transparency.

One month on from the coronavirus lockdown and we are starting to scenario-plan for our future return to operations.

We are almost a month into the coronavirus crisis. It is just 3 weeks since the lockdown that froze almost all parts of the hospitality industry and the announcement of the wage subsidy scheme that has provided a lifeline to many of those affected.