Reward & Recognition

We believe in recognising great work and behaviours with all our teams and understand financial and non-financial rewards are valued by our colleagues in the business.

We have in place various mechanisms to do this. By having a rewarded and engaged team, our people remain motivated to ensure the best delivery of service to our clients.

It starts with competitive salaries, which we continually benchmark against the industry.

Vhi Healthcare

VHI Scheme
We offer a 10% discount rate on VHI private health insurance, on the following health plans: First Plan Plus and Family Plan First. These policies include: hospital cover and day-to-day medical expense cover.

Perks Card
In appreciation for the loyalty and dedication of our employees, we’ve negotiated fantastic offers with 8,000 retailers, so we can pass on discounts at gyms, high street stores, restaurants and cafes,  attractions, on your holiday bookings, cinema tickets, or to attend big events that we host. Each employee receives their Perks card which they can present at time of purchase to claim their discount.

Additional Holiday Purchase scheme
Employees have the opportunity to purchase additional annual leave (to the max of 5 days) once approved by their manager. This allows for greater work life balance.

Life Assurance
All employees of Compass Group Ireland are eligible for valuable benefits for themselves and their dependants. This includes life assurance cover after 12months continuous service, which pays out the equivalent of one year’s salary, as a lump sum, on the event of death while in service.

Long Service Awards
Employees are recognised for their loyalty from the fifth anniversary of their employment and further awards/gifts are marked at 10, 15, 20, 25, 30+ (in 5 year increments) years of service. We recognise that for our business to be successful, and for us to offer our clients consistently high standards of service, it requires the loyalty of our people.  Our long service awards include a letter and certificate presented by a member of the Ireland Executive Team, together with an Oneforall vouchers for the employee to spend as they wish.

Be A Star Awards
We run a fantastic scheme called ‘Be A Star’. Every day across the Compass portfolio you’ll find exceptional people making a real difference for your business. Be A Star is awarded throughout the year across all of our different sectors to employees that have been nominated by the people they work with. It is just one way we recognise those staff that go the extra mile. In addition, every year we invite all winners, plus a guest of their choosing, to a special awards ceremony at a distinguished London venue for an evening of gourmet food, drink, music and celebration. All our quarterly winners also receive a certificate and Oneforall vouchers, presented by a member of the Ireland Executive team

“Above and Beyond” moments
As part of our commitment to recognise exceptional performance and behaviours, we have in place a monthly “Above and Beyond” moment for our in unit colleagues. Each Operations Manager has a monthly €50 Perfect Incentive voucher to give to a staff member in their area who has gone that extra mile or done something special in the month. This could range from taking on additional responsibility to cover an absence to consistent impeccable customer service. This voucher is presented directly to the individual citing the reason/s they were selected. The focus of this programme is to remain informal but to use this opportunity to drive engagement and continue to promote our high performance and positive culture.

Service Heroes
Service Heroes is a recognition for our employees in the business who have been recognised by our customers for outstanding and exceptional customer service.  Every month Operations Managers recognise a member of their team who has excelled in their role, displayed an exceptional can do attitude and gone the extra mile.  The team member is rewarded with a €50 voucher.

EAP
Compass Group have an Employee Assistance Programme, this is a free and completely confidential 24hour Employee Assistance Programme (which is managed by an external provider). The helpline will not be able to offer employment advice, but will offer personal support and may be able to direct employees to other sources of information.

Thank you
Finally, we recognise the power of verbal recognition and a simple ‘thank you’ at the end of the day.  Our People Development programmes are focussed on coaching our management teams on the power of this simple engagement technique, and driving a culture of appreciation in our business.  We also share with our teams via noticeboards, and team briefings any feedback from clients and customers that we receive about their service and food, to ensure they are aware of any external appreciation.  We have found that this is a powerful commitment tool.  Passing our client feedback and posting emails on noticeboards and/or sharing at team meetings, has a particularly positive influence on engagement and ultimately retention and productivity.