In a world of uncertainty, there is one thing we know will never change – people still need to eat! But the way our restaurants look, feel, and operate will be different for a very long time.
As a global organisation we have the benefit of sharing best practices and learnings with colleagues across the globe, including those who are coming out the other side of their Coronavirus lockdowns. And their consumer insights are invaluable, to say the least! We appreciate that there will always be cultural differences. Still, people’s response to the Coronavirus has been widely replicated as each nation works to identify what’s the best way possible to keep people safe.
Armed with these insights, we kicked off a “Let’s Get Back to Business!” Project team to ensure that our restaurants that remain open are supported during these challenging times, and we are ready for the rest of our estate to re-open as restrictions are lifted.
Our project team has created a “Post-Coronavirus Operating Playbook,” which brings together everything we have learned from around the globe as well as from our own subject matter experts right here in Ireland. Our Playbook allows clients to consider and select a bespoke service solution based on their own requirements and budget. This will ensure that even though much has changed, we continue to do what we always have done; provide nutritious, tasty food in a welcoming and safe environment.